Privacy policy


    Privacy policy

    Privacy & Cookies policy
    This is the Privacy Policy of STRAAT museum, domiciled in Amsterdam at NDSM-Plein 1, 1033 WB (hereinafter referred to as “STRAAT”, or “we”), containing a description of how we handle your personal data. STRAAT values your privacy and will always process your personal data in accordance with the General Data Protection Regulation.

    1. Scope
    This Privacy Policy applies to all personal data about you that is collected and used by STRAAT when you visit our website (and, as of January 2021, our web shop). The purchase of tickets online is regulated by the company Tiqets International BV and it complies with their privacy policy (HTTPS://WWW.TIQETS.COM/EN/PRIVACY-POLICY/). Personal data are data that allow us to identify you as an individual, as set out below under “Personal data processed by us”.

    2. Personal data processed by us
    Depending on the type of Services you use, or Products you purchase, the personal data we collect and process about you include:

    Your contact details, such as name, email address, home address and (mobile) phone number.

    (electronic) identification data, such as your bank account number, electronic identification data such as your IP or MAC address.

    Information related to the use of our online Services, such as the web pages you visit, Products and Services you are interested in, the contents of your shopping basket.

    3. The purposes and legal basis for processing your personal data
    STRAAT collects and uses your personal data for the purposes set out below, based on the law. Insofar as STRAAT already holds your personal data, these personal data will be used for the same purposes and on the same legal basis.

    Required for the execution of an agreement
    Your personal data are collected and processed to handle your purchase of Products and your request to provide Services. In addition, we process your personal data to handle any requests, complaints or questions from you.

    Based on consent
    To the extent necessary, we will ask for your consent to keep you informed about news or offers related to our Products and Services. You can withdraw your consent at any time. How you can do this is described below.

    4. Use of cookies
    We use cookies to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of their services. This site uses different types of cookies. We use Necessary, Preference and Statistics cookies.

    Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

    Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

    Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

    By accepting our cookie policy you are agreeing to our use of cookies.

    5. Who receives your personal data?
    Only authorized employees of STRAAT have access to your personal data to the extent necessary for the performance of their work at STRAAT.

    We will not disclose the personal data you have provided to us to third parties without your express prior consent, unless we are required to do so for the purposes set out under section 3.

    6. Transfer of your personal data
    Unless otherwise stated, we process and store your personal data within the European Union. It may be that our service providers transfer your personal data to a country outside the European Economic Area (“EEA”) that does not offer the same level of protection under European law as the country where you normally use your products and/or services. In that case, we will take the necessary steps to ensure that your personal data are adequately protected, such as drafting standard EU contracts with parties outside the EEA.

    7. Security
    We take appropriate and reasonable security measures to protect your personal data against unauthorised access, modifications, disclosure, loss or improper use, and to protect the accuracy and integrity of your personal data. In order to ensure a risk-adapted level of security, we implement technical and organisational measures, including security with regard to access to our systems.

    8. How long do we keep your personal data?
    We keep your personal data as long as necessary or permitted with respect to the objectives for which they were obtained, and as set out in this Privacy Policy. The criteria used to determine our retention periods include: (i) the period during which we have an ongoing relationship with you; (ii) whether there is a legal obligation we are subject to; and (iii) whether retention is desirable in light of our legal position (for example, in relation to the enforcement of general terms and conditions, lawsuits or legal investigations).

    9. What rights do you have with regard to your personal data and how can you exercise these rights?
    Under the applicable laws and regulations, you have a number of rights with regard to your personal data, including:

    Right of access. At your request we will provide you, free of charge, with information regarding the personal data we process about you.

    Right to rectification. At your request we will correct, supplement, block or delete your personal data in the event that these are factually incorrect, incomplete or irrelevant for the objective or objectives of the processing, or when these are processed in any other way that infringes a legal provision.

    Withdrawal of consent. You can withdraw your consent at any time for future processing by us of your personal data.

    Right to restriction of processing. If applicable, you have the right to request a restriction on the processing of your personal data by STRAAT. This means that your personal data may (temporarily) not be processed and changed.

    Right to erasure. If applicable, we will delete your personal data without unreasonable delay (right to be forgotten).

    Right of opposition. If applicable, you have the right to object to the processing of your personal data based on, among other things, the basis of the “legitimate interest” of STRAAT.

    Right to transfer data. If applicable, we will provide you with an overview of the personal data you have provided to us, so that these data can be transferred to another data controller, to the extent that this (data portability) is technically possible.

    Right to file a complaint. Finally, you have the right to file a complaint with the supervisory authority if you believe that your personal data are being processed in violation of this privacy statement.

    If you wish to exercise one of your rights, you can do so by using the contact information set out below.

    10. Contact information
    If you have any questions about this Privacy Policy, the way we process your personal data or if you want to exercise any of the above rights, please contact STRAAT using the contact information below:


    NDSM-Plein 1

    1033 WB Amsterdam

    [email protected]

    This Privacy Policy is updated from time to time. This Privacy Policy enters into force on October 1st, 2020.


    Forgot your password?

    • All your orders and returns in one place
    • The ordering process is even faster
    • Your shopping cart stored, always and everywhere